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  • Job ID:

  • Job Title:

    Zuora Implementation Program Manager
  • Location:

  • Duration:

    6 + months
  • Job Description:

    Our client is a specialized professional services firm of Big 4 alumni, industry finance executives, and experts in finance automation and transformation. Their team of highly experienced professionals helps financial executives accomplish their most complex and critical initiatives, including technology implementations, automation, financial operations, technical accounting IPO services, M&A services, managed services. Our clients are the world’s top growth companies. We support them as they change the world and create new markets!
    Our client has served over 800 clients on six continents and has a 54% market share for Silicon Valley IPOs in recent years. Their client portfolio includes multi-billion-dollar public, mid cap public, and pre-IPO companies ranging from early stage to late stage. Our goal is to be the most respected and highest quality firm across all of our service lines. We are hired by finance and accounting executives who understand the importance of leveraging their time as well as having a partner that can successfully execute their needs.
    As a Zuora Implementation Program Manager in our Digital Solutions practice, you will join a world class systems and implementation team as a front runner. Connor Group is a premier partner with Zuora and is an innovator and leader in technology strategy for Opportunity to Cash (“OTC”). In this role, you will have the opportunity to work with some of the most inventive and fast-growing companies helping our clients solve their most complex and business critical needs, while expanding your leadership skills, taking ownership of our relationship with Zuora, growing our Zuora practice, and being the engagement lead on Zuora projects. 
    • Manage and lead Connor Group systems & Zuora related projects, including new implementations of billings and revenue automation, enhancements, integrations and other special projects
    • Drive our relationship with Zuora coordinating business development opportunities, expanding our practice of Zuora experts, and continuing education of our team on the Zuora platform of products with an emphasis on CPQ, Billing, and Revenue
    • Project manage OTC projects across all phases, including scoping, planning, resource scheduling both on-shore and off-shore, risk management, stakeholder management and cross functional collaboration
    • Ensure projects’ accomplishment of desired scope, timeline and quality and follow Connor Group defined best practices and approaches
    • Demonstrate excellent functional knowledge of Zuora CPQ and billings and ability to analyze the effectiveness of business operations and identify opportunities for improvement
    • Drive process improvement initiatives, by working with the client and Connor Group teams to articulate the problem statement, analyze processes/data, identify solutions and alternatives and coordinate alignment
    • Provide on-the-job training, coaching and mentoring to project team members and help recruit new team members
    • Participate in client business development activities including client meetings, preparation of proposals, statements of work and development of project estimates
    • Bachelor’s degree in Computer Science, Information Systems, Accounting, or the equivalent
    • 8+ years of ERP and system implementations experience, helping companies through all phases of an implementation
    • Zuora Billings Administrator certification or equivalent experience (Zuora Revenue a plus)
    • 3+ years of direct Zuora implementation, upgrade, and support experience
    • In depth knowledge of Zuora cloud platform, integration capabilities, data migration conversion tools
    • Strong knowledge of key financial processes such as Opportunity to Cash, Procure to Pay, Record to Report, etc.
    • Very strong project management capabilities and experience
    • Excellent interpersonal skills including mentoring, coaching, collaborating, and team building
    • Self-motivated with a willingness to learn, a strong sense of accountability and a proven track record of delivering results
    • Willingness to travel up to 25%, including international travel
    Other Preferred Qualifications:
    • CPA and/or Master’s degree
    • Zuora Revenue Certifications or equivalent experience
    • Exposure to ASC-606 (revenue recognition)
  • Job Type:



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