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  • Job ID:

    Job-1845

  • Job Title:

    Sr. ServiceNow Lead / Architect

  • Location:

    Main cities, India or Mexico

  • Duration:

    FTE

  • Job Description:

    Position: Sr. ServiceNow Lead / Architect

    Start Date: Immediate

    Location: Any of the main cities, Offshore or nearshore

    Key Skills: CSM, ITSM, HRSD, CMD

    Employment Type: Only FTE (Fulltime)

    Support hours: IST & Overlapping hours if PST (till 12.30 am IST)

     

    • Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
    • Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD, CMD
    • Support ServiceNow Application Users
    • ServiceNow system support including Production and Sandbox environments
    • Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
    • ITSM, CSM, HRSD, Portal, Automation
    • Reports and Dashboard
    • Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
    • ServiceNow Release upgrade testing
    • ServiceNow Application security administration
    • User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
    • Must have excellent communication and presentation skills
    • Must have a pleasant attitude, be a team player

     

     

    Thank you

    Preethi Madhusudhanan

    Director of Talent Acquisition

    Cell: +1 (925) 918-3725

    Email: pmadhusudhanan@us-buxton.com

    Buxton Consulting, WRMSDC Certified MBE

    https://www.linkedin.com/in/preethi-madhusudhanan/

  • Job Type:

    FTE

 

Hear what our consultants have to say about us…

Christopher Jordan

Sr. Project Manager & Scrum Master

“I worked as a Buxton Consultant for over 4 years and would gladly do so again. From the very beginning of the relationship, Buxton found the best consulting opportunities and took care of all the details behind the scenes with the customer. That same level of care and attention to detail continued throughout the many years I spent with the company. Buxton is a great company and any consultant given the opportunity to work there is very fortunate.”

Sriram Rengasamy

Sr .NET Engineer

I am very fortunate that I got an opportunity with Buxton as my vendor. Their team is very professional, transparent and helpful. Anytime I reached out to them I got an immediate response. Unlike other vendors, Buxton treats consultants very fairly and respectfully so that we love to be associated with Buxton for a long time. Reaching out to consultants on a periodic basis and hearing out our problems/suggestions made us feel good. During my tenure at SCIF, I heard people saying that we should refer our friends to join Buxton as they are the BEST among all the vendors in SCIF and they do not try to exploit consultants, as Buxton is very fair in their compensation for the consultants.

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