Packaged Applications Managed Services
Buxton Packaged Applications Managed Services
Driven By 30+ Years of Consulting, Implementation and Managed Services Experience
Our Packaged Applications Managed Services provide personalized and dedicated staff, including named resources, to address your specific needs. We implement industry-leading practices based on extensive experience with similar clients, ensuring better support and optimal performance. Leveraging automation for monitoring and repetitive tasks, we offer 24/7 support to keep your applications running smoothly and efficiently.
Weekly Reporting - Monthly Reviews
- Periodic Quality Business Reviews
- Recommendations for Process Improvement
Salesforce Managed Services
Our Salesforce Managed Services ensure that your CRM platform operates at peak efficiency, helping you achieve your business objectives. We offer a comprehensive suite of services to manage and optimize your Salesforce environment, ensuring it remains aligned with your evolving needs.
User Management, Permissions, and Security- Customizing Sales Cloud, Service Cloud, and Marketing Cloud
- Data Migration and Deduplication
- Third-party Integrations
- Regular Updates and Maintenance
- Continuous System Monitoring and Performance Optimization
- Software Updates and Patches
SAP Managed Services
Our SAP Managed Services provide end-to-end support to ensure your SAP environment runs smoothly and efficiently. We focus on optimizing your system’s performance and reliability, enabling you to make the most of your SAP investment.
- SAP ERP, SAP S/4HANA, and SAP SuccessFactors
- Proactive Monitoring and Performance Tuning
- Third-party Integrations
- Data Migration and Deduplication
- Enhancements & Customization
- Training, Helpdesk Services, and User Support
- Software Updates and Patches
ServiceNow Managed Services
Our ServiceNow Managed Services deliver expert management and continuous optimization of your ServiceNow platform. We ensure your service management processes are efficient and effective, providing comprehensive support tailored to your needs.
- Customization and Configuration of Modules
- Workflow Automation
- Incident Management
- Third-party Integrations
- Performance Monitoring
- Software Updates and Patches
Other Packaged Applications
We provide comprehensive support for leading Cloud-based and on-premise applications, ensuring your critical business applications run smoothly and deliver maximum value. Our experienced team handles everything from ongoing maintenance and optimization to third-party integration and customization, allowing you to focus on core business activities.
- Microsoft Dynamics Managed Support
- PeopleSoft Managed Support
- Zuora Managed Support
- Zone Managed Support
- Coupa Managed Support
Data Migration
We help you migrate the data from legacy systems to your new application, minimizing downtime and maximizing data integrity. With our structured “Incremental Data Migration” strategy, we handle all aspects of data migration, including assessment, transformation, and validation, while ensuring compliance with industry standards.
- Assessment and Mapping of Data Sources
- Data Transformation and Formatting
- Migration Execution with Minimal Downtime
- Integration with CRM, ERP, and E-commerce Systems
- Data Validation and Quality Assurance
Buxton Value
We do it differently
Expertise in Managing Diverse Packed Application Environment- Dedicated team of Certified Professionals with Hands-on Experience
- AI/ML Capabilities for Improved Operational Efficiency and Productivity
- Extensive Knowledge Base of Industry-leading practices
- Emphasis on Automation – following Buxton’s ‘3-strike rule’
- Access to Advanced Technologies and Tools
- Proactive Monitoring and Rapid Issue Resolution
- Continuous Improvement Initiatives
- Accelerated Deployments and Seamless Integrations
- Optimized Performance
- Cost-optimization Across Infrastructure
- Risk Mitigation with Robust Security
