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Summary:

The Functional Lead  (ERP Financial and Zuora, Zone, ChargeBee or RecVue experience) will deliver and integrate the RecVue enterprise-level platform of large-scale professional service projects. S/he will have considerable experience with enterprise software implementations, and deep knowledge in the Order-to-Cash (OTC) space, with specific reference to subscription billing/usage-based billing. In addition, leveraging strong communication skills is essential throughout the implementation phase as we are committed to becoming a trusted advisor to our customers and are devoted to their success. We are seeking an enthusiastic, self-motivated professional who loves to work in a fast-paced environment, is eager to learn and grow with the company

Responsibilities

• Serve as the Functional Lead and a subject matter expert in the Order-to-Cash (OTC) space
• Lead the requirements gathering sessions, conduct gap analysis, map business requirements to RecVue functionality and configure the system
• Evaluates all billing and revenue functions, including integration with external systems to optimize, automate and improve user experience
• Serve as the primary day-to-day contact for clients, third-party vendors, partners and internal project stakeholders
• Collaborate with the Engineering team to develop estimates and overall implementation solution plans
• Facilitate user acceptance and validation of functionality with the business
• Has overall accountability for the implementation to include quality, accuracy, security, and usability of related functions by implementing adequate processes and audit trails
• Coordinate with the project manager during project setup and planning activities and ensure timely delivery of solutions

Qualifications

• 8-10 years of experience with implementation and support of order-to-cash (OTC) and/or Revenue Management applications
• Must have prior implementation experience in Oracle ERP, NetSuite ERP and/or Workday with a focus on Order-to-Cash business processes
• Good understanding of Subscription and Usage-Based Billing concepts is highly desired
• Must have excellent client-facing skills including self-presentation and clarity of verbal and written communication
• Must have excellent analytical, problem-solving, time management and decision-making skills required.
• Bachelor’s degree in Computer Sciences or Management Information Systems and/or equivalent professional experience is preferred

Location: Palo Alto, CA / Remote USA