ServiceNow Managed Services
Our ServiceNow Managed Services deliver comprehensive expertise across the ServiceNow platform, supported by a proven history of successful implementations and proactive management. We ensure optimized performance and minimal downtime, enabling your organization to maintain seamless operations while fully utilizing ServiceNow’s robust capabilities. Our ServiceNow expertise covers ITSM, ITOM, ITBM, Security Operations, Software Asset Management, Customer Service Management, HR Service Delivery, Now Platform App Engine and more.
Weekly Reporting - Monthly Reviews
- Periodic Quality Business Reviews
- Recommendations for Process Improvement
- Cost Reduction Strategies
- AI-Driven Process Automation & Optimization
Continuous Support and Maintenance
We deliver ongoing support to ensure your ServiceNow platform operates seamlessly. Our services include prompt issue resolution, regular system updates, comprehensive user training, and proactive maintenance to prevent potential disruptions.
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Proactive Monitoring and Troubleshooting - Incident and Problem Management
- User Support and Training
- Performance Monitoring and Optimization
- Regular Updates and Patch Management
- Minimal Business Disruption Due to Maintenance
Enhancements & Integrations
We specialize in augmenting and integrating your ServiceNow platform to align seamlessly with your evolving business objectives. Our team delivers tailored enhancements and robust integrations, ensuring your workflows are optimized for efficiency and effectiveness.
- Third-Party System Integrations
- Automation of Business Processes
- User Experience Improvements
- Data Migration and Synchronization
- Mobile Platform Enhancements
- Custom Application Development
Data Management & Governance
We provide comprehensive data management and governance services to ensure your ServiceNow platform maintains data integrity, security, and compliance. Our approach includes establishing clear data ownership, enforcing data quality standards, and implementing robust security measures.
- Data Ownership and Accountability
- Data Quality Assessment and Improvement
- Data Security and Compliance
- CMDB Governance
- Data Integration and Synchronization
- Regular Audits and Reporting
Reporting & Analytics
We specialize in enhancing your ServiceNow platform’s reporting and analytics capabilities, transforming data into actionable insights that drive informed decision-making. Our services include the development of custom dashboards and reports tailored to your organization’s unique needs, real-time data analysis to monitor performance metrics, and the integration of external data sources for a comprehensive view of your operations.
- Customizable Reports and Dashboards
- Real-Time Data Analysis
- Interactive Reporting
- Advanced Data Filtering and Grouping
- Integration with External Data Sources
- Performance Monitoring and Optimization
Buxton Value
We do it differently
Certified ServiceNow Experts with Extensive Implementation Experience- AI-Driven Testing, Automation, Monitoring and Optimization
- Advanced Data Security and Governance Solutions
- Buxton’s Proven ‘3-Strike’ Automation Methodology
- Highly Adaptive Solutions Tailored for Scalability
- Deep Repository of ServiceNow Best Practices
- Real-Time Analytics and KPI-Based Insights
