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  • Job ID:

    Job-1845

  • Job Title:

    Sr. ServiceNow Lead / Architect

  • Location:

    Main cities, India or Mexico

  • Duration:

    FTE

  • Job Description:

    Position: Sr. ServiceNow Lead / Architect

    Start Date: Immediate

    Location: Any of the main cities, Offshore or nearshore

    Key Skills: CSM, ITSM, HRSD, CMD

    Employment Type: Only FTE (Fulltime)

    Support hours: IST & Overlapping hours if PST (till 12.30 am IST)

     

    • Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
    • Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD, CMD
    • Support ServiceNow Application Users
    • ServiceNow system support including Production and Sandbox environments
    • Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
    • ITSM, CSM, HRSD, Portal, Automation
    • Reports and Dashboard
    • Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
    • ServiceNow Release upgrade testing
    • ServiceNow Application security administration
    • User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
    • Must have excellent communication and presentation skills
    • Must have a pleasant attitude, be a team player

     

     

    Thank you

    Preethi Madhusudhanan

    Director of Talent Acquisition

    Cell: +1 (925) 918-3725

    Email: pmadhusudhanan@us-buxton.com

    Buxton Consulting, WRMSDC Certified MBE

    https://www.linkedin.com/in/preethi-madhusudhanan/

  • Job Type:

    FTE

 

Hear what our consultants have to say about us…

Eric Lucas

Sr. Manager – IT Infrastructure

“Wilsonart has been very pleased with the managed services partnership with Buxton Consulting.  As a result of this partnership the stability of our IT environment increased tremendously. In addition, the implementation of regular service status meetings has kept the technical, functional & managed services team aligned. Buxton’s proactive approach and its focus on our short-term & long-term business goals has allowed us to provide a better service offering to the business.”

Soby Oomen

Sr. Oracle Applications Developer

“I have been working at Buxton Consulting for more than 3 years.
Management is very attentive and responsive. Intelligent managers and executives who know their employees and make an effort to ensure that they have everything they need to succeed. Great People to work with.”

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