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  • Job ID:

    Job-1878
  • Job Title:

    Position: Sr. ServiceNow Lead / Architect
  • Location:

    San Jose, CA
  • Duration:

    6 -12 months
  • Job Description:

    Position: Sr. ServiceNow Lead / Architect

    Start Date: Immediate

    Location: San Jose, CA

    Key Skills: HRSD, Portal Integration, CSM, ITSM, CMD (in order of priority)

    Employment Type: Full-time contract, Part time

    Support hours: PST & Overlapping IST hours

     

    • Must have 15+ years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
    • Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD, CMD
    • Support ServiceNow Application Users
    • ServiceNow system support including Production and Sandbox environments
    • Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
    • HRSD, Portal, Automation, ITSM, CSM.
    • Reports and Dashboard
    • Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
    • ServiceNow Release upgrade testing
    • ServiceNow Application security administration
    • User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
    • Must have excellent communication and presentation skills
    • Must have a pleasant attitude, be a team player

     

     

    Thank you

    Preethi Madhusudhanan

    Director of Talent Acquisition

    Cell: +1 (925) 918-3725

    Email: pmadhusudhanan@us-buxton.com

    Buxton Consulting, WRMSDC Certified MBE

    https://www.linkedin.com/in/preethi-madhusudhanan/

  • Job Type:

    Contract

 

Hear what our consultants have to say about us…

Stacey Barnes

IT Director

“We have been a client of Buxton for 10+ years. Buxton has been a great partner working with FormFactor on Data Warehouse, Oracle EBS and Infrastructure projects. Their team is knowledgeable and professional and we trust the products delivered.”

Eric Lucas

Sr. Manager – IT Infrastructure

“Wilsonart has been very pleased with the managed services partnership with Buxton Consulting.  As a result of this partnership the stability of our IT environment increased tremendously. In addition, the implementation of regular service status meetings has kept the technical, functional & managed services team aligned. Buxton’s proactive approach and its focus on our short-term & long-term business goals has allowed us to provide a better service offering to the business.”